We are on the hunt for an Administration Assistant who can hit the ground running! Are you the right person for our clients small team? Taupo Towing, along with the Rotorua and heavy haulage operation are a medium sized, family-owned business with a family culture and a great team! They run our regions longest operating towing and salvage company. This is a part time role of approximately 20-25 hours per week and is based in Taupo.
The Administration Assistant will assist in managing the day-to-day running of the Taupo depot and provide remote support the Rotorua administration team.
Here's a bit of what you'll do: Manage our job management system and ensure our administration tasks related to our customers and vehicles are up-to-date
Provide customer service to our customers both by phone and face to face, including assisting customers to obtain personal belongings from impounded vehicles
Dispatch drivers for any job requests (with management confirmation)
Carry out any administration tasks related to impounds, e.g. notification letters
Deal with insurance companies and assessors for crashed or impounded vehicles held in possession
General office administration, including filing, ordering stationery and a bit of cleaning
Basic accounts/invoicing
Obviously, there is a bit more to it than that, but if you are organised and have a great attitude toward learning new things, you will fit right in. We are looking for someone who is empathetic, but also someone who is able to deal with customers who can be stressed and get heated. You need to be able to handle a bit of office banter, however, can be focussed and serious about getting the job done well too. The role can be flat out busy, or quiet at times so you need to be able to handle varying work days.
Typical work hours vary, but are estimated as 9:00 am - 2 or 3 pm Monday to Friday inclusive.
Sound like you might want to work for our client? Great! We would like to hear from you. Please do not contact our client directly, all applications will be received online.
You must have a full class 1 New Zealand Licence, have a legal right to work in New Zealand and have excellent spoken and written English.
We will be reviewing applications as they are received, for additional information phone Cathe or Tammy-Lee on 07 393 2424 or email
[email protected]